Delta Launches Curb-to-Gate Biometric Coverage
Delta Air Lines is launching the first terminal-wide deployment of biometrics in the U.S. in partnership with Customs and Border Protection, Hartsfield-Jackson Atlanta International Airport and the TSA.
Facial recognition technology will be deployed throughout Terminal F (the Maynard H. Jackson International Terminal) at Hartsfield-Jackson to provide customers flying directly to international destinations with a seamless curb-to-gate travel experience, Biometric Update reports.
Customers can use facial recognition to check in at self-service kiosks, drop off checked baggage, serve as ID at the TSA checkpoint, board their flight, and – for international travelers arriving in the U.S. – be processed by CBP. Travelers flying with Aeromexico, Air France-KLM or Virgin Atlantic Airways can use the technology; those airlines serve 1.9 million departing passengers in the terminal each year.
“Launching the first biometric terminal in the U.S. at the world’s busiest airport means we’re bringing the future of flying to customers traveling around the globe,” says Gil West, Delta’s COO. “Customers have an expectation that experiences along their journey are easy and happen seamlessly — that’s what we’re aiming for by launching this technology across airport touch points.”
The deployment is expected to be available late this year.