Travelers still prefer human customer service to technology automation for almost every travel function, says the OAG Airport Delight Report: Humans vs. Machines. 

Delta Airlines will give passengers the option to use facial recognition technology to board flights instead of using boarding passes.

Air travelers left nearly $1 million behind at Transportation Security Administration (TSA) airport checkpoints in fiscal year 2018, as reported in the annual “Unclaimed Money at Airports” report submitted to Congress.

New CT scanners and body X-rays at Perth Airport are being tested and promise to increase the operational efficiency of security, according to a news report. 

Travelers will be able to use facial recognition to check in, drop off checked baggage, board flights and more. 

Utilizing new facial comparison technology, a U.S. Customs and Border Patrol officer determined that a 26-year-old woman arriving at Washington Dulles International Airport from Accra, Ghana, last weekend was not a match to her passport and was attempting to enter the U.S. illegally.

The TSA is considering eliminating passenger screening at more than 150 small and medium-sized airports across the U.S., CNN reports. The proposal would mark a major change for U.S. air travel following 9/11, especially as screening measures for items such as laptops and tablets are increasing.

The Transportation Security Administration is on track to see a record number of passengers bringing guns to U.S. airports this year, with a surge in gun collections at security checkpoints in July, according to the Washington Examiner.

The TSA rolled out measures to increase screening for small electronics like e-Readers and tablets at 10 U.S. airports as a pilot program in May 2017, and the agency announced plans to expand the rules nationwide.

In 2015, TSA officers intercepted 2,653 firearms in carry-on bags at airport security checkpoints across the United States.