Access Control at the Blue & Green Diamond Condominiums is Helping to Reduce Crime. Image courtesy of AlliedBarton.

The Blue & Green Diamond Condominiums in Miami Beach, FL are located on a pristine beachfront property on Miami Beach’s famed millionaire's row. Each tower is 45 stories and has 315 luxury units. Private parking is available for residents and their guests.

The living quarters offer spectacular views of the Atlantic Ocean, Intracoastal Waterway and Miami's stunning city-skyline. While seemingly a world away, the Blue & Green Diamond are ideally situated minutes from world-renowned South Beach, the shops of Bal Harbor, downtown Miami and other entertainment and fine dining.

Challenge

The Miami Beach region is known as a high-crime area. Due to new luxury developments, like the Blue & Green Diamond, the crime rate has since decreased, but is still prevalent. The property managers at the Blue & Green Diamond knew they had to keep the safety and security of residents and their guests’ top of mind at all times.

“Since there are many well-known, A-list celebrities that reside at the Blue & Green Diamond, their safety and security was also of importance,” says Jorge Poviones, Green Diamond Property Manager. “We want to be a dedicated safety and security resource for our residents and their guests, so it is vital that the Blue & Green Diamond have a high level of security.”

A high level of security starts with controlling access points. The main entrance separates the towers and all individuals must enter there before going into the Blue or Green Diamond. Another access point is the pool area. Many of the Blue & Green Diamond’s residents and guests utilize the large, ocean-side swimming pool with two hot tubs and a separate children's pool. Since it is ocean-side, there is direct beach access. Although the Blue & Green property and pool area is closed off with a gate, it is vital that access only be granted to Blue & Green Diamond residents and guests.

“Security and safety are very important for the Blue & Green Diamond buildings and pool area,” says Poviones. “Even though there is a fence with a gate that separates our swimming area from the public beach, we still need to keep outsiders off of our property and out of our buildings to ensure the highest level of safety and security for our residents and their guests.”

Blue & Green Diamond residents also have full access to a marina that is located across the street from the property. “Million dollar boats are docked at this marina and it is our responsibility to watch over the vessels to ensure they don’t undock and aren’t tampered with,” says Poviones.

Additionally, every February the Miami Beach boat show takes place at the marina and brings more than 100,000 spectators to the area, “We need to make sure boat show attendees are staying at the marina and are not venturing to the Blue & Green Diamond property, trying to park in our parking areas or using the facilities,” Poviones continues.

Solution

AlliedBarton Security Services has stepped up to meet the Blue & Green Diamond’s access challenges and is committed to helping deter crime in the area. Since 2006, a team of security officers has provided a high-level of customer service for residents and their guests, and have kept a close eye on all access points. Additionally, AlliedBarton’s security team understands the importance of privacy and is very discrete in regards to the A-list celebrities living in the complex or community.

“There are four security officers on duty at all times as we provide 24/7 security service for the Blue & Green Diamond,” says Rommel Vallecillo, Account Manager, AlliedBarton. “We are also able to arrange for extra security coverage when needed, especially during the boat show, to ensure we are providing the highest level of safety and security possible.”

On top of providing access control at the main entrance, including check-in and badging services, AlliedBarton’s team patrols the pool and marina areas to ensure trespassers don’t enter the Blue & Green Diamond property.

“Not only are the security officers watching the beach access point at the pool, but they are also providing pool patrons with excellent customer service,” says Legne Lima, Blue Diamond Property Manager. “There are a limited number of chairs and umbrellas for use so it is a challenge to keep all of our guests and residents happy, especially during holiday and vacation season. AlliedBarton’s security team has been able to maintain a friendly, stress-free environment at the pool.”

Although they are not deployed as life guards, security officers at the pool area are CPR and First Aid certified. “The team has had to step up during two near-drowning incidents,” says Poviones. “The officers were instrumental in saving the victim’s life. We are grateful that they are always patrolling the pool area.”

To monitor the marina, the security team uses security video cameras to identify unauthorized boats or individuals. “If the team cannot identify a boat that is docked at the marina, or if a suspicious person is in the area, we are responsible for notifying the dock master,” says Vallecillo.

“The officers can also physically inspect the area and show their presence at the marina to deter any crime,” says Poviones. “We take security of the marina very seriously and want to try to have a crime-free area.”

Result

Poviones credits AlliedBarton’s presence at the complex as contributing to a decrease in crime in the neighborhood.

“We have seen a complete turnaround in crime statistics for our area and I know AlliedBarton has played a large role in helping keep our area crime-free,” says Poviones. “A large part of the decrease in crime is because of their enforcement of the no trespassing policy on property.”

Additionally, AlliedBarton’s security team has gone above and beyond for the Blue & Green Diamond. Along with access control and front desk check-in services, the team has also assisted during construction projects, is responsible for patrolling the parking garage and each tower – floor by floor – to conduct light, leak and trash checks, and has provided concierge services during Blue & Green Diamond parties.

“The level of service that AlliedBarton provides for the Blue & Green Diamond is unlike any other provider,” says Lima. “If I ever have any issues, they are my go-to, especially in emergency situations. I know I can count on them, which means our residents and their guests can too.”

Case study contributed by AlliedBarton Security Services.