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The 2022 National Retail Security Survey from the National Retail Federation found increases in organized retail crime, which may contribute to retail shrink.
Scammers have used the COVID-19 pandemic to target fraud victims, according to the Federal Trade Commission (FTC). The agency has received over 292,000 reports of COVID-19 scams since the pandemic began.
TransUnion released new findings around online retail trends during the start of the 2020 global holiday shopping season. The research shows a 1% decrease in suspected online retail fraud worldwide during the start of the 2020 holiday shopping season compared to the same period in 2019, a 59% increase from the same period in 2018 and a 14% increase from all of 2020 so far. The findings are based on the same-store sales analysis of TransUnion’s e-commerce customers during the traditional start of the global holiday shopping season, Thanksgiving to Cyber Monday.
Research from iovation shows a 29-percent increase in suspected online retail fraud during the start of the 2019 holiday shopping season compared to the same period in 2018, and a 60-percent increase in suspected e-commerce fraud during the same period from 2017 to 2019.