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A Disability Notification Card from the TSA: Solution or Failure?

By Diane Ritchey
January 5, 2011

In response to public outcries and almost daily news reports about blunders in airport security, TSA says it's got a new way for passengers with disabilities to go through airport security.

It's a Disability Notification Card, which is a printable card with a space for passengers to write in their medical condition and show to a TSA agent when they go through airport security. But will this work?

There are several concerns here. First, a TSA agent must be able to understand what's written on the card. Not everyone knows medical terms and how removing a medical device can harm a passenger. Do you? Second, the card is not on the TSA web site, but instead, on the Muscular Dystrophy Association web site and available for download. Third, that "free download" issue presents another problem: anyone can print it out and write anything that they want on it. How do you prove that someone has a disability or medical condition?

TSA is trying to make airpor security easier and more efficient, but this solution presents more problems (at least for now) than a solution.

KEYWORDS: airport security Homeland Security TSA

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Diane Ritchey was former Editor, Communications and Content for Security magazine beginning in 2009. She has an experienced background in publishing, public relations, content creation and management, internal and external communications. Within her role at Security, Ritchey organized and executed the annual Security 500 conference, researched and wrote exclusive cover stories, managed social media, and authored the monthly Security Talk column.

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