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Home » Authors » Scott Erwin

Scott Erwin

Scott Erwin is founder and CEO of HireHand. He is also a workforce optimization expert and former McKinsey Management Consultant.

Articles

ARTICLES

security officers

5 tips to weather the winter staffing storm and build a dynamic and flexible bench of reserve staff

Scott Erwin
December 28, 2020
No Comments
Matching staff levels to demand has always been one of the toughest gigs, and in an industry sector like security where staffing needs to be set at an adequate level, it becomes even tougher. Right now, the security industry is seeing unprecedented levels of blow-outs - because of illness, lockdown, self-isolation and home schooling. Security businesses have to meet contractual demands with set staffing levels and as a result the sector is under further pressure to ensure they can fill any blow-out shifts. Thanks to COVID-related complications, staff sickness and absence rates could reach as much as 15% this winter.
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SureView Operations

How command centers are responding to COVID-19

In recent months, I’ve had many different conversations with our customers about how the COVID pandemic has impacted their security operations—from global companies with hundreds of thousands of employees to much smaller organizations with control rooms responsible for local operations and campuses. The overwhelming feedback is that everyone has needed, in one way or another, to change their processes, and expect to continue having to do so for the foreseeable future.

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