Susan Post

Susan Post is the vice president of service delivery & customer experience at Johnson Controls. With more than 25 years of experience in the security industry, Susan is focused on providing strategic guidance and collaboration with customers, installation teams and customer service managers. Susan is an active member of Johnson Controls Women’s Resource Network initiative and is passionate about promoting more female leaders and gender diversity within the security industry.

Improving Team Performance: How Gender Diversity Benefits the Workplace

Susan Post

March 16, 2020

Women face unique entry barriers in the security industry, discouraging many from pursuing careers in the industry in the first place. This trickledown effect, combined with a lack of recruiting and mentorship opportunities, means the security workforce is drastically lacking in gender diversity. When companies prioritize female leadership development and break the stigma, they create diversity of thought in the process, driving their own success.

Retail security professionals are facing an increasingly complex array of security challenges — everything from organized retail crime to evolving cyber-physical threats and public safety concerns.

Susan Post

ARTICLES

Improving Team Performance: How Gender Diversity Benefits the Workplace

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