Outsourcing by companies has been an area of growth for many years, and the trend does not seem to be slowing down. For example, Gartner is forecasting a 17 percent growth in public cloud use worldwide in 2019. Leading the way is infrastructure-as-a-service or (IaaS) with an expected 27 percent growth alone.

Do you know who is calling you? In many cases, employees rely on caller ID or a familiar name to allow callers to build trust and potentially exploit them. Vishing (or social engineering) is a practice where verbal communication is used to deceive a potential victim.