Over 85% of client agreements do not allow for the payment of overtime, and any overtime incurred by guards is considered non-billable overtime (NBOT). Given today’s labor shortage and labor laws, the NBOT rate has increased by over 35%. And with a remote workforce, it is a constant challenge to get real-time data on your staff.

It may happen when you are least able to prevent it – when your executive or his family are alone and most vulnerable.

“Every once in a while I need to remind myself that security is a journey,” says Michael W. Wanik, CPP, CBCP, who is Senior Director, Corporate Security for United Therapeutics Corporation.

“The most difficult part of the job is prioritizing given the number of incidents that could occur,” says Gordon MacDonald, Senior Director, Corporate Security for Wells Fargo.

“I take a lot of lessons from the community policing model, which is policing through customer service,” says Ryan King, Manager of Safety, Security and Emergency Management for Central Florida Health (CFH).

Hammargren has more than 36 years in the security and law enforcement profession in military and private sectors.

“I like that our company particularly, and this sector generally, is really customer-service oriented and a people industry,” says Jim Gaudet, Senior Loss Prevention Investigator for Associated Grocers of New England.

When George Finney was studying law at Southern Methodist University, a private university in metropolitan Dallas with 11,649 students (undergrad and graduate), his supervisor made him a “deal of a lifetime,” he says.

When Hurricane Maria hit Puerto Rico in September 2017, Katherine Collins knew exactly what she and the team were going to do.