Retail/Restaurants/Convenience - Articles - Page 28

Retail Shrink Increased to $48.9 Billion in 2016

June 22, 2017

Thefts from retailers and other inventory “shrink” grew to $48.9 billion in 2016 from $45.2 billion the year before even as budget constraints left retail security budgets flat or declining.

Theft Takes a Toll on Retailers' Bottom-Line Profits

June 16, 2017

More than 438,000 shoplifters and dishonest employees were apprehended in 2016 by just 23 large retailers who recovered more than $120 million from these thieves, according to the 29th Annual Retail Theft Survey by Jack L. Hayes International.

Wal-Mart Employees are Now Making Deliveries

June 3, 2017

Wal-Mart is testing an app that matches online order delivery addresses with its employees' driving routes home so the workers can deliver packages ordered online as they drive home.

Is Cybersecurity Part of Your Customer Service Policy?

For ABC Fine Wine & Spirits in Florida, the path to data breach preparedness began with the realization that great customer service extends to customers’ data.

Claire Meyer

June 1, 2017

If a data breach can happen to Home Depot and Target, it can happen to us,” says Lee Bailey, Director of IT Security and Operations for ABC Fine Wine & Spirits, a mid-sized business in Florida with 140 locations and around 1,000 employees.

The Science of Shoplifting and How Crime Prevention Begins Before Customers Enter a Retail Store

June 1, 2017

The webinar was presented by Mike Giblin, a Research Scientist III at the Loss Prevention Research Council, and Tom Meehan, Chief Strategy Officer and Chief Information Security Officer for ControlTEK and former director of technology and investigations with Bloomingdale's.

How Automation will Affect the Retail Industry

June 1, 2017

Between 6 million to 7.5 million existing jobs are at risk of being replaced over the course of the next 10 years by some form of automation, according to a study by financial services firm Cornerstone Capital Group.

Retail Fraud Increased 31% During 2016 Holiday Season

June 1, 2017

Compared to 2015, retail fraud attempts during the 2016 holiday season increased by 31 percent, while the number of overall transactions increased by 16 percent.

Mobile Investments Pay Off in Retail

June 1, 2017

Amid a seismic shift in how U.S. consumers shop, retailers are vying for time on their customers’ screens across all their devices—before, during and after a purchase. That is according to The State of Retailing Online 2017: Key Metrics, Business Objectives and Mobile report, by the National Retail Federation’s Shop.org division and Forrester.

Consumers Trust Websites More than Traditional Retailers

June 1, 2017

When it comes to securing their online data, Americans have more confidence in online marketplaces than traditional retailers.

Most Retailers Ready to Invest in IoT

June 1, 2017

A study by Zebra Technologies revealed that nearly 70 percent of retail decision makers surveyed are ready to make changes to adopt the Internet of Things (IoT), and 65 percent plan to invest in automation technologies for inventory management and planogram compliance by 2021.