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Traditional and online retailing are increasingly intertwined as customers seamlessly shop across touchpoints and the industry uses both platforms to better serve them, according to the annual State of Retail Online study by the National Retail Federation and Forrester.
The Restaurant Loss Prevention & Security Association (RLPSA) and the Foodservice Industry Risk Management Association (FIRMA) are co-locating their annual conferences August 5 – 8, 2018 in Dallas, Texas.
A new report shines a light on the state of fraud within the Card Not Present (CNP) channel, including key facts and figures such as chargebacks, disputes and win rates.
Online fraud attempts and general retail transaction volumes increased substantially during the 2017 holiday season, according to new benchmark data from ACI Worldwide.
Organized retail crime is continuing to grow, with 67 percent of retailers surveyed reporting an increase in the past year, according to the 13th annual ORC study by the National Retail Federation.
A new study reveals there is a lot retailers can do to boost future revenue by more effectively managing online purchase returns and fraud detection processes.
“Retail is never boring, and that’s a good thing,” says Michael Case, Director of Loss Prevention for Art Van Furniture Inc., an American furniture retail store chain.
U.S. businesses affected by employee theft lost an average of $1.13 million in 2016. Small and midsize businesses accounted for 68 percent of cases, and their median loss last year was $289,864.
Thefts from retailers and other inventory “shrink” grew to $48.9 billion in 2016 from $45.2 billion the year before even as budget constraints left retail security budgets flat or declining.