Robot process automation (RPA) — having software robots perform repetitive tasks — has expanded dramatically in recent years to meet the needs of the modern remote and hybrid workforce. RPA enables users to create software robots (bots) that can learn and then execute basic and repetitive (but precise) tasks, such as filling in forms, copying and pasting data, updating banking information or making calculations. As a result, RPA can save organizations time and money.
Unfortunately, however, RPA can put the sensitive data that it touches at risk.