For as long as businesses have leveraged security systems, there has been a need to differentiate between false alarms and actual incidents that require a response from guards or law enforcement. False alarm rates are estimated to reach over 90% industry-wide, which means it is an issue that cannot be ignored.
Traditionally, most organizations have opted to use video surveillance as the primary means of validating alarm activations, but even this comes with its own set of limitations. For example, if operators inside a security operations center (SOC) or central monitoring station are alerted to the breach of a door on a property, they can pull up the recorded video feed for cameras in the immediate vicinity to verify whether the intrusion is valid and initiate the appropriate response.