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ManagementPhysicalSecurity NewswireTechnologies & SolutionsSecurity Enterprise ServicesSecurity Leadership and ManagementSecurity & Business ResilienceAccess ManagementIdentity ManagementPhysical SecurityCase Studies (Physical)Hospitality & Casinos

Cloud-based access control secures Hyatt hotels

(Credit_ Hyatt) Hyatt room key in Apple Wallet_03.jpg
AP Images for Hyatt
Image courtesy of Hyatt and Jean-Marc Giboux/AP Images for Hyatt
December 9, 2021

In an effort to increase efficiency for security teams and guests, Hyatt has transitioned to a cloud-based security solution at select locations. Hotel guests can now access their rooms with a mobile key on their Apple devices at Hyatt locations around the globe, while the hotel group's security team manages operations through a cloud-based software. 

The hotel provider uses the cloud-based Vostio Access Management platform from ASSA ABLOY Global Solutions at various hotels, including Andaz Maui, Hyatt Centric Key West, Hyatt House Chicago/West Loop-Fulton Market, Hyatt House Dallas/Richardson, Hyatt Place Fremont/Silicon Valley and Hyatt Regency Long Beach.

Vostio Access Management aims to equip hotel teams with capabilities in hotel security, operational efficiency and guest convenience through its software-as-a-service design. The security software reduces the need for on-site maintenance with regular software patches under remote oversight from ASSA ABLOY's team.

Julia Vander Ploeg, Hyatt Senior Vice President and Global Head of Digital & Technology, said, “Vostio Access Management is one solution that simultaneously improves security and significantly reduces operational demands on hotel teams.”

KEYWORDS: access control ASSA Abloy case study hotel security mobile app mobile credentials software as a service (SaaS)

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