In an effort to increase efficiency for security teams and guests, Hyatt has transitioned to a cloud-based security solution at select locations. Hotel guests can now access their rooms with a mobile key on their Apple devices at Hyatt locations around the globe, while the hotel group's security team manages operations through a cloud-based software.
The hotel provider uses the cloud-based Vostio Access Management platform from ASSA ABLOY Global Solutions at various hotels, including Andaz Maui, Hyatt Centric Key West, Hyatt House Chicago/West Loop-Fulton Market, Hyatt House Dallas/Richardson, Hyatt Place Fremont/Silicon Valley and Hyatt Regency Long Beach.
Vostio Access Management aims to equip hotel teams with capabilities in hotel security, operational efficiency and guest convenience through its software-as-a-service design. The security software reduces the need for on-site maintenance with regular software patches under remote oversight from ASSA ABLOY's team.
Julia Vander Ploeg, Hyatt Senior Vice President and Global Head of Digital & Technology, said, “Vostio Access Management is one solution that simultaneously improves security and significantly reduces operational demands on hotel teams.”