Australia's Marine Rescue New South Wales implements tech for emergency response

Image courtesy of Frequentis

Australia’s Marine Rescue New South Wales (NSW) has 45 rescue units along more than 2,000 kilometers of the state’s coastline, inland on the Alpine Lakes and Murray River and now on Lord Howe Island. The service’s volunteers responded to 235,000 marine radio calls last year and launched more than 2,500 rescue missions, returning 6,000 boaters safely to shore.

In order to beef up emergency communications, the organization decided to upgrade its control center technology and implemented the Frequentis integrated maritime control center solution. The new integrated Maritime control room technology will allow marine rescue radio operators and rescue vessel crews to respond more efficiently to boaters in distress.

Marine Rescue NSW Director Operations, Andrew Cribb, said every minute could mean the difference between life and death in an emergency on the water, stating: “We need absolute confidence that we can not only answer boaters caught in a potentially life-threatening situation but also that our crews can be on the way to help as quickly as possible. By choosing this solution from Frequentis we will ensure Australia’s leading volunteer marine rescue team has the most up-to-date equipment to handle emergency situations and feel confident that they have crucial information at their fingertips.”

The Frequentis maritime solution, MarTRX, is an integrated solution for control centers, covering Search and Rescue (SAR), Vessel Traffic Services (VTS), and Coastal Surveillance Systems (CSS). It provides a unified, intuitive user interface and optimized workflows that make it easy for operators to achieve situational awareness, handle ongoing events, streamline decision-making, and adhere to organizational rules and best practices.

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