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PhysicalSecurity NewswireTechnologies & SolutionsAccess ManagementCase Studies (Physical)Arenas / Stadiums / Leagues / EntertainmentHospitality & Casinos

Novotel convention center, hotel and spa in Madagascar deploys contactless check-in and digital keys

Novotel in Madagascar implement mobile access control amid COVID-19
Image courtesy of ASSA ABLOY
April 7, 2021

Novotel Convention & Spa Antananarivo Hotel in Madagascar is a new, 5-star construction venue with 180-guestrooms and luxury amenities, including a spa. During construction, the hotel partnered with ASSA ABLOY Global Solutions and regional distributor, Indian Ocean Visions Co. Ltd., to implement VingCard Essence door locks with Mobile Access for security access technology while providing guests with the contactless convenience of digital check-in and guestroom entry.

By deploying Mobile Access, the hotel can allow guests to sidestep germ exposure concerns or just offer another level of convenience at the front desk by using personal devices to check-in and gain authorized entry to guestrooms.   

Designed to reflect a modern and trend-setting environment, the 5-star property initially selected the locks due to their minimalistic and sleek appearance that can blend in with any décor. By opting to implement the lock in online mode, VingCard Essence also provides the hotel with advanced security features in addition to data encryption abilities. These include the ability for staff to remotely review all room entry events without needing to physically inspect a specific lock. Combined with the Visionline access management system, employees can also receive real-time alerts for security threats such as a wandering intruder or a door that has been left ajar, and can instantly deactivate any key that is suspected of being stolen or used inappropriately.

With the adoption of Mobile Access, Novotel Convention & Spa Antananarivo joins a growing global list of hotels that are leveraging the latest technology to provide guests with a safer and more convenient means of check-in and guestroom access. Using their own personal devices, guests can bypass front desk lines where germ risks may be present and can instead check-in via mobile app. Mobile Access then automatically provides each guest with room number details and a digital key that is stored on their device which when presented to the appropriate door lock, ensures hassle-free guestroom entry. Aside from enhancing social distancing and limiting shared surface contact, Mobile Access also comes equipped with enhanced data protection features that maintain hotel security integrity. Engineering using the award-winning Seos credential platform, this includes the use of secure communication channels to deliver digital key data to guest devices and when a guest uses their device to interact with a door lock. Digital key and room number information is also stored within a digital vault on guest devices to prevent any risk of data theft.  

KEYWORDS: access control contactless contactless card reader coronavirus COVID-19 COVID-19 response entertainment hospitality hotel safety hotel security mobile app mobile credentials mobile devices venue security

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