Joyce began her career in financial services in the retail arena and moved to Loan Operations, Finance, Item Processing, IT, Risk Management, and currently resides in the IT Department. She was appointed Information Security Officer in 2001 and has also acted as the Privacy and Security Officer at various times. She assumed the responsibilities of Disaster Recovery in 2017. Over the past 30 years, she’s assisted in multiple project implementations and conversions, including the implementation of the wide area network, core processing conversion, several mergers and acquisitions, a Vendor Management program, Information Security program, assisted in developing the Enterprise Risk Management solution as well as the development of subsequent frameworks.

She currently chairs First United’s Cybersecurity committee and implemented the Cybersecurity program. Joyce has participated in the validation and development of the FSSCC Cybersecurity Profile. She recently assumed responsibility for Vendor Management and Operational Risk Assessments.

Matthew Growden, Vice President and Chief Information Officer commented, “This appointment exemplifies Joyce’s strong work ethic and accelerated growth within our organization and industry.  Her dedication to the customers and communities she serves can be seen daily, which makes her a true asset to the organization.”