There are so many innovative and powerful surveillance, security and communications technologies coming to market these days, it’s hard to keep track of them all. This poses several challenges for integrators and end users alike on several fronts with perhaps the most significant being how organizations can optimize otherwise disparate systems onto a single, easy to use control and management platform. Traditional Physical Security Information Management (PSIM) solutions fill this need to some degree, but lack the native communications capabilities that elevate system management and control to a new level. 

This demand has driven the creation of a new, more powerful, integrated management platform defined as an Awareness and Response Coordination System. It’s a new solution category that embraces the advancements of today’s leading PSIM, VMS, access control, and communications solutions, effectively leveraging years of R&D, implementation trials and software evolution. Perhaps the most significant key differentiator of this new Awareness and Response Coordination System is that it uniquely combines “systems intelligence” and “human intelligence” to deliver new levels of awareness, predictive analysis, as well as early action and response management on a completely unified platform. The truth is that nothing operates, functions or looks like it.

The aggregation of previously disparate surveillance, security, communications and operations systems actually expands their individual capabilities well beyond traditionally integrated solutions. This provides security and operations management with higher levels of intelligence, allowing them to coordinate the activities of first responders and the people they are protecting in the field with the information they need to know in emergency situations.

Why the industry needs another platform

In addition to dramatically improving overall safety and security, new Awareness and Response Coordination solutions can increase users’ Return on Investment (ROI) with lower Total Cost of Ownership (TCO). It eliminates the need to rip and replace legacy systems and infrastructure, while truly meshing otherwise disparate system solutions with the added benefit of communications using everyday cellphones and tablets.

This new solution category provides users with numerous benefits beyond traditional integrated systems by empowering total situational awareness, improving overall security operations, and providing multiple sources of data for business intelligence applications across the enterprise. The ability to quickly identify abnormalities and/or evolving incidents also provides users with the ability to take early action, allowing organizations to deal with issues when they’re small – before they become large and costly. Having two-way communications with real-time event notification on a unified system management and control dashboard also results in faster response times to unfolding events by keeping first responders, users and security management in touch with one another.

Why resellers will embrace this new platform

Disruptive solutions often face resistance when first introduced for all the obvious reasons. However, the disruptive nature of new Awareness and Response Coordination solutions provides security integrators with several distinct advantages. From a true systems perspective, it allows integrators to provide users with increased functionality, better system management and improved personnel workflows employing legacy systems. As a result, users can capitalize on their existing capital investments in hardware and software and achieve higher levels of safety and security, which mitigates overall risk to their organizations. This new solution is also completely modular, allowing integrators to sell specific capabilities a la carte so users can scale their system as their needs grow and/or budgets permit. The future scalability and maintenance opportunities provide a strong selling proposition for integrators by opening up new revenue streams with current and new customers managing large scale operations.

Virtualizing various security, surveillance, access and communications systems on a single software-driven control and management platform also reduces installation overhead, which translates into increased profitability. It’s a great combination of attributes for integrators looking to take their business to the next level.