Security Magazine logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Security Magazine logo
  • NEWS
    • Security Newswire
    • Technologies & Solutions
  • MANAGEMENT
    • Leadership Management
    • Enterprise Services
    • Security Education & Training
    • Logical Security
    • Security & Business Resilience
    • Profiles in Excellence
  • PHYSICAL
    • Access Management
    • Fire & Life Safety
    • Identity Management
    • Physical Security
    • Video Surveillance
    • Case Studies (Physical)
  • CYBER
    • Cybersecurity News
    • More
  • BLOG
  • COLUMNS
    • Career Intelligence
    • Cyber Tactics
    • Cybersecurity Education & Training
    • Leadership & Management
    • Security Talk
  • EXCLUSIVES
    • Annual Guarding Report
    • Most Influential People in Security
    • The Security Benchmark Report
    • Top Guard and Security Officer Companies
    • Top Cybersecurity Leaders
    • Women in Security
  • SECTORS
    • Arenas / Stadiums / Leagues / Entertainment
    • Banking/Finance/Insurance
    • Construction, Real Estate, Property Management
    • Education: K-12
    • Education: University
    • Government: Federal, State and Local
    • Hospitality & Casinos
    • Hospitals & Medical Centers
    • Infrastructure:Electric,Gas & Water
    • Ports: Sea, Land, & Air
    • Retail/Restaurants/Convenience
    • Transportation/Logistics/Supply Chain/Distribution/ Warehousing
  • EVENTS
    • Industry Events
    • Webinars
    • Solutions by Sector
    • Security 500 Conference
  • MEDIA
    • Interactive Spotlight
    • Photo Galleries
    • Podcasts
    • Polls
    • Videos
      • Cybersecurity & Geopolitical Discussion
      • Ask Me Anything (AMA) Series
  • MORE
    • Call for Entries
    • Classifieds & Job Listings
    • Newsletter
    • Sponsor Insights
    • Store
    • White Papers
  • EMAG
    • eMagazine
    • This Month's Content
    • Advertise
  • SIGN UP!
Security Leadership and ManagementCybersecurity News

Americans are Tired of Passwords and Security Questions

password-enews
July 11, 2018

Millions of Americans are fed up with overly complicated web and phone security measures, a new study has found.

Researchers who polled 2,000 US adults found 81 percent don’t see the need for what they consider unnecessary security procedures.

Almost half (47 percent) are sick of having to answer endless security questions whenever they call customer service departments.

Over six in 10 (64 percent) are riled by the need for elaborate passwords featuring a mix of numbers, symbols and capital letters.

Forty-eight percent are fed up with the use of two-step verification and seven in 10 (71 percent) are frustrated by captcha codes – as they tend to feature illegible words.

The survey by FICO also found that more than two-thirds (71 percent) think there are simply too many security measures nowadays.

Having to remember email addresses to recover passwords is an irritation for 58 percent – and similarly, six in 10 (65 percent) find it annoying when email systems log them out randomly as a security measure.

In addition, 46 percent even consider airport security to be an inconvenience and 38 percent regard mobile phone PINs as a somewhat of a hassle.

Seventy-eight percent said they struggle to keep track of all their passwords.

Twenty-two percent said they would either give up on opening a bank account completely, or give up and try at a different bank if they were forced to jump through too many hoops, such as having to post documents or travel to a branch in person.

At the same time, 26 percent of Americans think you should be able to open an account “immediately” and 20 percent believe the entire process should take less than an hour.

KEYWORDS: data breach passwords

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • Cyber tech background

    Security’s Top Cybersecurity Leaders 2026

    Security magazine’s Top Cybersecurity Leaders 2026 award...
    Security Leadership and Management
  • Iintegration and use of emerging tools

    Future Proof Your Security Career with AI Skills

    AI’s evolution demands security leaders master...
    Security Leadership and Management
    By: Jerry J. Brennan and Joanne R. Pollock
  • The 2025 Security Benchmark Report

    The 2025 Security Benchmark Report

    The 2025 Security Benchmark Report surveys enterprise...
    The Security Benchmark Report
    By: Rachelle Blair-Frasier
Manage My Account
  • Security Newsletter
  • eMagazine Subscriptions
  • Manage My Preferences
  • Online Registration
  • Mobile App
  • Subscription Customer Service

More Videos

Popular Stories

Paparazzi

When Private Events Become Public Infrastructure: What Celebrity OSINT Teaches Security Leaders

Broken wet floor sign

Why Response Time Is Becoming the Missing Metric in Workplace Safety and Security

People watching fireworks

Security Guard Assaulted at Firework Show

Cargo ship sailing

You Can’t Secure a Ship Like a Laptop

Medical professional

Nearly 85% of Nurses Experienced Workplace Violence in the Last Year

Kaseware sponsored webinar
Schneider Electric sponsored webinar

Events

August 19, 2026

From Investigative Question to Defensible Answer: AI in Digital Forensics and Incident Response

LIVE: August 19, 2026 at 2 PM EDT We'll examine where AI can deliver meaningful value, where incomplete context or black-box reasoning can introduce risk, and what governance, validation, and evidence-traceability controls organizations should establish.

August 25, 2026

Critical Infrastructure Security Is National Security: Protecting Essential Operations in an Era of Escalating Risk

LIVE: August 25, 2026 at 2 PM EDT Learn why critical infrastructure security has become a national security imperative, and the strategies organizations can adopt to improve visibility, collaboration, and response across their security operations.

View All Submit An Event

Products

Security Culture: A How-to Guide for Improving Security Culture and Dealing with People Risk in Your Organisation

Security Culture: A How-to Guide for Improving Security Culture and Dealing with People Risk in Your Organisation

See More Products


Alertmedia sponsored webinar

Related Articles

  • Working in the Cloud: Critical Security Questions to ask any SaaS provider

    See More
  • 5 Top Security Questions about iPhone Biometric Authentication

    See More
  • Majority of Americans are 'Satisfied,' With Airport Security, But New Data Shows a Drop

    See More

Related Products

See More Products
  • 9780367259044.jpg

    Understanding Homeland Security: Foundations of Security Policy

  • Security of Information and Communication Networks

  • Risk Analysis and the Security Survey, 4th Edition

See More Products
×

Sign-up to receive top management & result-driven techniques in the industry.

Join over 20,000+ industry leaders who receive our premium content.

SIGN UP TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Store
    • Want More
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • Newsletter
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing