More and more, security is focusing its value proposition on a service culture.
More and more, security is focusing its value proposition on a service culture. While this topic has been raised by many CSOs in recent years, the volume and frequency of the subject reached a peak recently and deserves some attention.
Security’s service mission has long been a core part of the security mission and function. Dating back to guards, guns and gates, the first person a visitor often encountered visiting an enterprise was a security officer. And that first impression represented, if not defined, the brand for that visitor.