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PhysicalPhysical SecurityVideo SurveillanceHospitals & Medical Centers

Securing Hospitals and Healthcare Systems Through Integrated Video Management

By Brian Jankowski
Close up of camera
Mehran Biabani via Unsplash
September 3, 2025

In a post-pandemic world, healthcare facilities navigate a complex landscape of security challenges that were unimaginable just a decade ago. Protecting patients while safeguarding pharmaceuticals, managing visitor access while ensuring staff safety, and maintaining compliance while operating efficiently — all these challenges demand a level of coordination that traditional security approaches simply cannot provide. The answer doesn’t lie in deploying more cameras or hiring additional staff, but rather in creating intelligent, integrated systems where every component works together.

Modern healthcare security demands go far beyond basic monitoring. Hospitals need systems that help prevent infant abductions, track wandering patients, manage staff emergencies, and maintain strict compliance with privacy regulations while supporting large facilities that operate 24/7, 365 days a year. This is where open platform video management software (VMS) becomes essential, serving as the central hub that connects disparate security technologies into a unified, intelligent system.

Breaking Down Security Silos

Walk into any major hospital system’s security office, and you’ll likely encounter a frustrating reality. Multiple standalone systems sit side by side, unable to communicate effectively. Access control from one vendor, infant protection from another, license plate recognition from a third, each requiring separate monitoring and management. This fragmented approach creates dangerous gaps in security coverage and places enormous strain on security staff who are already managing larger areas due to ongoing staffing shortages across the healthcare industry.

The most effective healthcare security strategies center around integration capabilities that allow different security technologies to work as a unified system. When the VMS is seamlessly integrated with the facility’s access control systems, infant protection platforms, and analytics tools, hospitals develop a comprehensive view of their security landscape. This unified approach enables faster response times and more informed decision-making when it matters most.

Consider a typical security incident. A staff member presses a duress button during a difficult patient interaction. In a fragmented system, security might see the alert but lack immediate visual confirmation. With integrated systems, the duress alert automatically displays video from nearby cameras on a map-based interface showing the facility layout, camera locations and access control points. Security personnel can instantly see where the incident is occurring, track movement through the facility, and even remotely lock or disable doors if necessary to contain the situation.

This integration extends to specialized healthcare applications like infant protection systems. When these platforms connect with video management software, hospitals don't just receive alerts about potential abduction attempts. They get immediate visual verification and can track movement throughout the facility. The same principle applies to wandering patient scenarios, where integration between patient tracking systems and video analytics can prevent dangerous incidents before they escalate.

Healthcare facilities must balance security requirements with accessibility needs, ensuring authorized personnel can move freely while maintaining strict control over sensitive areas. Modern video management systems address this challenge through sophisticated permission structures and comprehensive audit capabilities.

The ability to establish granular permissions for who can view, export or share video data has become essential for healthcare compliance. Different staff members require different levels of access. A security supervisor might need full system access, while a department head might only need to view specific areas during certain time periods.

Digital signatures and comprehensive audit logs create an unbreakable chain of custody for video data. Every time someone views video, exports clips or shares information with law enforcement, the system creates a detailed record of who accessed what information and when. This level of accountability protects both the facility and staff while ensuring compliance with privacy regulations.

Protecting Privacy While Maintaining Security

Patient privacy represents one of the most delicate aspects of healthcare security. While facilities need comprehensive monitoring capabilities, they must protect patient dignity and comply with strict privacy regulations. Advanced video management systems address this challenge through sophisticated privacy protection technologies that maintain security effectiveness while safeguarding sensitive information.

Video blurring and privacy masking allow hospitals to monitor critical areas while protecting patient privacy. In scenarios like remote patient monitoring, where a physician in another location needs to observe a patient during a stress test, privacy protection becomes essential. The system can blur identifying features while still providing medical professionals with visual information needed for informed decisions.

These privacy protections extend to staff interactions as well, particularly in behavioral health units where patients may become agitated. Video systems can provide security personnel with situational awareness while implementing appropriate privacy safeguards that protect both patients and staff.

Building Scalable, Future-Ready Systems

Healthcare systems face constant change through mergers, acquisitions and expansion. A regional health system might operate dozens of acute care hospitals alongside hundreds of smaller clinics and specialty facilities, each with its own security infrastructure, creating management challenges for traditional approaches.

This reality has made hybrid deployment strategies particularly valuable. Large acute care hospitals might maintain on-premises servers with built-in failover and redundancy for critical operations, while smaller clinics connect through cloud-based systems managed centrally. This approach provides local control where needed and centralized oversight for comprehensive management.

The ability to integrate existing camera equipment becomes crucial during facility acquisitions. Rather than requiring costly hardware replacements, open platform systems can incorporate legacy equipment while providing unified management. This flexibility significantly reduces both the cost and complexity of bringing new facilities into standardized security frameworks.

As new technologies emerge and threats become more sophisticated, the facilities that will succeed are those implementing flexible, integrated systems that can adapt while maintaining operational reliability. The future belongs to integrated systems that break down silos and create comprehensive security ecosystems.

KEYWORDS: healthcare security integrated surveillance video management system (VMS)

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Brian Jankowski is Key Account Manager, Healthcare, for Milestone Systems. Image courtesy of Jankowski

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