Susan Chiang has been appointed Chief Information Security Officer (CISO) at Headway, a mental health organization. An accomplished technology executive, Chiang brings extensive security and strategy experience from companies like Cloudflare, Uber, and Salesforce, and healthcare consulting experience from Deloitte. She will oversee a team across data privacy and security, engineering and IT to make Headway the most trusted platform for mental health care providers and their patients.

According to the U.S. Department of Health and Human Services, cybersecurity incidents in healthcare are on the rise. The department reported a 93% increase in large breaches reported from 2018 to 2022, underscoring the critical need for investing in security and privacy as a top priority. This comes on the heels of the company's announced expansion to Medicare Advantage and Medicaid plans.

Most recently, Chiang was Acting Chief Security Officer at Cloudflare, a large internet backbone company known for security and data privacy, where she oversaw engineering, operations, and technical program management functions for Security across the organization. Prior to Cloudflare, she was part of the security leadership team at Uber. Earlier in her career, she spent several years at Deloitte, where she focused on technology and healthcare consulting.

In addition to her professional achievements, Chiang is a recognized advocate for empowering women and underrepresented groups in the security industry. She was honored as a Women in IT Security Advocate by SC Media in 2023. Chiang holds a degree from the University of California, Berkeley, and is based in San Francisco.

Congratulations!