The rate of voice fraud climbed 350%+ from 2013-17 with no signs of slowing; voice fraud also increased by 47% between 2016-17, or one in every 638 calls.
As the industry moves toward holistic 360-degree security systems to satisfy business needs, security professionals are beginning to appreciate the role of voice in the equation.
The number of businesses using voice technology to interact with customers is set to leap from 28 percent currently to 85 percent over the next year, according to a survey of IT decision-makers by Pindrop
Consumers feel more comfortable with fingerprint scanning than with other types of biometric technology, including face, eye, voice and other biometric measurements, according to a survey from the Center for Identity at The University of Texas at Austin.
The 3rd annual “Creepy or Cool” international survey from RichRelevance® finds that while consumers are willing to share more data for a better experience, there is no silver bullet for improving the shopping experience.
