Maine has begun implementing a 988 mental health crisis response line with support from Mission Critical Partners (MCP). Learn more in this case study.

Former emergency communications leader Mel Maier has been named Chief Technology Officer (CTO) at the Association of Public-Safety Communications Officials (APCO) International.

Uber will soon run criminal background and driver history checks every year for all of its drivers. Uber emailed riders about three new safety programs, including the company’s commitment to ramped up driver screening, the Trusted Contacts ride-detail sharing, and 911 access from the Uber app.

Stratus Technologies, Inc., a provider of continuous availability solutions, revealed the results of its fourth annual Public Safety Answering Point (PSAP) Survey.

U.S. Sen. Charles E. Schumer, D-N.Y., is urging DHS and the FCC to develop a comprehensive plan to beef up outdated 911 call centers in New York state that could be open to terrorist and cyberattacks.

In total, 100 million "illegitimate 911 calls" were made last year.