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Throughout my career as a CSO, I have had the opportunity to manage proprietary and contract security forces, as well as having had a very large hybrid operation that was a mix of both proprietary and contract security officers.
There are good ways to handle your contract security officers and bad ways. We break it down here. For CSOs and other purchasers of security services, you first need to define needs and roles.
Business continues to change, and if the next generation of security leaders hopes to succeed, they must be prepared to change with it, says Dick Lefler, former VP & CSO of American Express and current Chairman and Dean of Emeritus Faculty for the Security Executive Council. This will require, among other things, a much more active pursuit of alignment with the organization’s structure, goals and strategies.