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Retail Security Concern: Restaurant Servers Steal Patrons' Credit Card Info

May 28, 2010

Three servers at the Cheesecake Factory restaurant on Wisconsin Avenue in Washington D.C. allegedly stole credit card numbers from patrons as part of a scheme that racked up more than $117,000 in fraudulent charges between 2008 and last year, authorities said. Investigators with the U.S. Secret Service allege the servers were working for a larger fraud ring and were using electronic devices to “skim” the credit card numbers of customers they served at the restaurant. The devices were handed off to others, and the stolen numbers were used to make fake credit cards and later used to buy gift cards and merchandise in the Washington area, according to court records in U.S. District Court in Alexandria. Federal officials became aware of the scheme in April 2009, when Citibank investigators reported numerous fraudulent charges on cards that had been used at the Cheesecake Factory at 5345 Wisconsin Ave. in Friendship Heights, just south of the Maryland line. Because servers at the restaurant have to swipe a server card unique to them before processing a credit card, investigators were able to narrow the transactions to three servers, according to court documents. Secret Service agents interviewed two servers, identified in court documents only by their initials because they are cooperating with the investigation. The servers said they were recruited by another server at the restaurant. The recruiter allegedly provided the servers with “skimmers” to capture the credit card numbers and would then hand off the devices to two men, known only as “Slim” and “G.”

Do you feel that employees are the biggest source of theft at most companies? Tweet a thought to Security Magazine at http://twitter.com/securitymag

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