Rob Janssens is Senior Manager of Process and Compliance at QAD. He leads all process and compliance as well as certifications, continuous improvement and risk assessment. Rob’s passion is implementing and improving cloud security, process improvements and compliance. He believes that security is central to the success or failure of cloud solutions and that organizations must accept the evolving nature of a threat environment and constantly test and improve the security as the environment evolves. The focus should be on continually improving safety while reducing cost. Rob earned a master’s degree in Business Economics from Maastricht University in The Netherlands. He is Lean Business Process Certified (University of Michigan, USA), Certified Lead Auditor ISO 27001 and ISO 20000 (APMG & EXIN) and ITIL certified.