Many security professionals have had some experience with Tour Compliance systems, often comprised of pipes and buttons and used to simply monitor that a security officer’s “rounds” or tours are completed as scheduled.

Incidents, though often unfortunate, deliver an incredible opportunity to not just respond to and correct the situation, but to compile and analyze data that can greatly contribute to security strategy. This effort has evolved over time with the adoption of security technology.

Process improvements, program changes, establishment of metrics and funding requests become more strategic when built on a foundation of intelligence.