Expect the COVID-19 coronavirus pandemic to bring lasting changes to our lives, from the way we authenticate identity to how we open doors – and even use public restrooms. If there’s a theme among these changes, it’s that they will favor contactless solutions. The use of biometrics to authenticate employees and customers has snowballed over the last decade. Expect demand from public and private organizations to grow even faster as they require accurate identification of workers, students, patients and many more people in response to new challenges resulting from the virus.

A new survey on the current state of security operations center (SOC) performance has found that while some organizations have increased funding, the overall gains have been meager, and the most significant issues have not only persisted, but worsened.