Shrink, comprised of shoplifting, employee or supplier fraud, and administrative errors, rose in the U.S. from 1.28 percent of sales in 2013-2014 to 1.97 percent during 2014-2015.
The National Retail Federation said it agreed with a warning from the FBI that new chip-based credit cards are safer than traditional cards but still vulnerable to fraud and need to be used with a PIN to minimize risk.
When it comes to the organized crime gangs that wreak havoc on retail stores, inventory and the bottom line, retailers are getting more aggressive in their efforts to fight the problem.
A consumer survey from First Insight says that more than 75 percent of respondents would not shop at a store that used facial recognition technology for marketing purposes.
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