More than 348,000 shoplifters and dishonest employees were apprehended in 2019 by 21 large retailers who recovered more than $136 million, says the 32nd Annual Retail Theft Survey by Jack L. Hayes International.
More than 279,000 shoplifters and dishonest employees were apprehended in 2018 by just 20 large retailers who recovered more than $114 million from thieves.
Theft, fraud and losses from other retail “shrink” totaled $50.6 billion in 2018, up from $46.8 billion the year before as industry security executives said there is a growing overlap between loss prevention and cybersecurity efforts.