The use of service level objectives (SLOs) were researched in a survey by Nobl9. Eighty-two percent of respondents intend to increase their use of SLOs, and 96% have mapped SLOs directly to their business operations or already have a plan to.
Sixty-nine percent of companies responding had adopted SLOs for the first time or are expanding their use. Of the 72% of respondents not using SLOs, 54% plan on adopting them in the next 18 months.
Eighty percent of respondents indicate an increased focus on system reliability due to the pandemic driving cloud adoption, remote workers and supply chain issues. Ninety-four percent state they are doing system reliability engineering, with most tasks being assigned to IT operations. Additionally, 72% of companies use six or more monitoring and observability tools.