São Paulo Metrô in Brazil has deployed facial recognition technology to protect passengers traveling on Line 3-Red, which features approximately 1,400 cameras deployed across 18 transit stations as well as the Itaquera and Belém railyards.

The facial recognition solution was implemented last month by the Governor of the State of São Paulo at the Metrô Operational Control Center. The electronic monitoring system from Intelligent Security Systems (ISS), which covers the entire São Paulo Metrô, is connected to a centralized control center that enables real-time detection of suspicious activity and triggers alerts for security operators. Leveraging AI-powered technology, the SecurOS FaceX solution analyzes images automatically, expanding each operator's ability to manage and respond to events anywhere in the system.

It also provides identification and tracking of objects as well as detection of intrusions into restricted areas, detection of unaccompanied children, missing persons, abnormal movements on platforms, and accurate passenger flow counts while simultaneously respecting and, strictly complying with, Brazil’s General Data Protection Act.

“The São Paulo Metrô is a critical economic and societal infrastructure serving more than 21 million residents,” said Marcelo Lemos, Head of São Paulo Metrô's Operation Engineering Department. “This new expanded system will help improve safety and security for our operational teams, for our passengers, and for the general public throughout the Metrô network.”

New cameras are also being installed over the next 18 months on several other train routes managed by Metrô, including Line 2-Green and Line 1-Blue, which will also leverage the system for advanced video intelligence. The Metrô security system is intended to cover 55 additional transit stations over the next 30 months and create a surveillance footprint that includes more than 5,000 cameras.