In an effort to provide a safe alternative to front desk check-in and guestroom entry, the Grand Hyatt Al Khobar Hotel and Residences in Saudi Arabia has deployed contactless digital key technology.
The newly opened luxury hotel and as the first Grand Hyatt-branded property in Saudi Arabia, Grand Hyatt Al Khobar Hotel and Residences is one of the latest Hyatt branded properties in the region to leverage ASSA ABLOY Global Solutions’ digital key technology under Hyatt’s Mobile Entry program.
Placing a top priority on adopting the latest technologies to maximize guest safety and confidence, Grand Hyatt Al Khobar Hotel and Residences’ deployment of Mobile Entry follows the implementation of other Global Care & Cleanliness Commitment features. This includes the use of QR codes, contactless payment and mobile-based amenity ordering.
The digital key allows guests who arrive at Grand Hyatt Al Khobar Hotel and Residences to enter their room without having to visit the front desk and check-in from their personal devices. Once checked-in, the guests device automatically receives a room number and the digital key information that allows to proceed directly to their guestrooms.
To implement the mobile entry experience, Grand Hyatt Al Khobar Hotel and Residences also leveraged VingCard Essence door locks by ASSA ABLOY Global Solutions for digital key compatibility. The solution does not require any additional components or hardware replacement in order for digital key services to be activated.