In the years following 9/11, office intercom systems transformed from mere communication devices to a vital part of a building’s security infrastructure. They were interfaced with video cameras, access control systems, facial recognition, alarms and alerts, and monitoring systems to safeguard workplaces from intruders and terrorists. Physical security was on top of everyone’s mind. And intercom systems provided an obvious and simple solution.
Fast forward to 2020, and the pandemic is causing another quantum shift in how the world thinks about security. This time around, businesses are responsible for protecting their workplaces and people from an invisible intruder. As SARS-CoV-2 continues to disrupt businesses and economies, video intercom systems are once again on the frontline of security. But this time, the intercom has the force of modern technology on its side.