It was about a year after 9/11 and I was painfully concerned about our industry. Our executive client, the CSO, was still contracting with integrators as if they were just another construction-based contractor. They were purchasing, installing and maintaining IP-based solutions as if they were locks on doors, with an expectation that they could buy and forget. And most of us in my peer group where whining about the perception that we were only good for installation; that we had no business in claiming we could be true advisors to the business.
So, I took a long hard look in the mirror and decided to take personal responsibility for our position. But there really was no place to turn. It seemed our entire risk, resilience and security ecosystem was stuck.