In July 2013, when all non-essential U.S. citizens were advised to depart Egypt after the resignation of former President Muhammed Morsi, any crisis response company worth its salt was already deep into planning for its clients there. Having prepared evacuation options well in advance, company professionals focused heavily on advising clients, with on-the-ground security specialists directing communication between in-country staff and their home organizations.
When it comes to executing a successful evacuation in such a scenario, there are lessons to be learned in three areas: preparation, communication, and enterprise situational awareness. While closely intertwined, each yields unique lessons: