That’s the conclusion of San Francisco-based Providian Financial Corporation, a leading provider of credit cards to mainstream American customers throughout the United States. The sensitive nature of its customers’ information and security requirements associated with financial institution operations required a robust security system capable of interfacing with multiple physical security processes and systems.
So the security operation began a lengthy request for a proposal process to improve physical security operations. The primary goal was to build a global enterprise card access system capable of supporting and growing with Providian’s service demands into the next decade and beyond. The process first looked for a partner that knew security and had experience with global enterprise systems. Knowing the importance of an undertaking of this magnitude, security honed in on a partner that offered superior service and support.