Consumers lost over $10 billion to fraud in 2023
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The Federal Trade Commission (FTC) released data revealing that consumers lost over $10 billion to fraud in 2023, at 14% increase from 2022.
Consumers reported losing more money to investment scams — more than $4.6 billion — than any other category in 2023. That amount represents a 21% increase over 2022. The second highest reported loss amount came from imposter scams, with losses of nearly $2.7 billion reported. In 2023, consumers reported losing more money to bank transfers and cryptocurrency than all other methods combined.
The FTC received fraud reports from 2.6 million consumers last year, nearly the same amount as 2022. The most commonly reported scam category was imposter scams, which saw significant increases in reports of both business and government impersonators.
Online shopping issues were the second most commonly reported in the fraud category, followed by prizes, sweepstakes and lotteries; investment-related reports; and business and job opportunity scams.
Another first is the method scammers reportedly used to reach consumers most commonly in 2023: email. Email displaced text messages, which held the top spot in 2022 after decades of phone calls being the most common. Phone calls are the second most commonly reported contact method for fraud in 2023, followed by text messages.
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