Security Magazine logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Security Magazine logo
  • NEWS
    • Security Newswire
    • Technologies & Solutions
  • MANAGEMENT
    • Leadership Management
    • Enterprise Services
    • Security Education & Training
    • Logical Security
    • Security & Business Resilience
    • Profiles in Excellence
  • PHYSICAL
    • Access Management
    • Fire & Life Safety
    • Identity Management
    • Physical Security
    • Video Surveillance
    • Case Studies (Physical)
  • CYBER
    • Cybersecurity News
    • More
  • BLOG
  • COLUMNS
    • Career Intelligence
    • Cyber Tactics
    • Cybersecurity Education & Training
    • Leadership & Management
    • Security Talk
  • EXCLUSIVES
    • Annual Guarding Report
    • Most Influential People in Security
    • The Security Benchmark Report
    • Top Guard and Security Officer Companies
    • Top Cybersecurity Leaders
    • Women in Security
  • SECTORS
    • Arenas / Stadiums / Leagues / Entertainment
    • Banking/Finance/Insurance
    • Construction, Real Estate, Property Management
    • Education: K-12
    • Education: University
    • Government: Federal, State and Local
    • Hospitality & Casinos
    • Hospitals & Medical Centers
    • Infrastructure:Electric,Gas & Water
    • Ports: Sea, Land, & Air
    • Retail/Restaurants/Convenience
    • Transportation/Logistics/Supply Chain/Distribution/ Warehousing
  • EVENTS
    • Industry Events
    • Webinars
    • Solutions by Sector
    • Security 500 Conference
  • MEDIA
    • Interactive Spotlight
    • Photo Galleries
    • Podcasts
    • Polls
    • Videos
      • Cybersecurity & Geopolitical Discussion
      • Ask Me Anything (AMA) Series
  • MORE
    • Call for Entries
    • Classifieds & Job Listings
    • Newsletter
    • Sponsor Insights
    • Store
    • White Papers
  • EMAG
    • eMagazine
    • This Month's Content
    • Advertise
  • SIGN UP!
CybersecuritySecurity NewswireCybersecurity News

Americans received 15 spam calls a month in Q4 2023

By Security Staff
Computer open with blue lights

Image via Unsplash

February 9, 2024

Fraud calls around the globe were analyzed in a recent report by Hiya. According to the report, there were 7.3 billion unwanted calls globally in Q3 2023, up from 6.55 billion in Q3. The number of spam calls peaked at 357 million the week after Thanksgiving, when U.S. consumers are shopping, distracted and therefore particularly vulnerable to scams.

American consumers in Q4 received an average of 15 spam calls per month, which was higher than all the European countries listed in the report but not as high as some countries in South America. The U.S.’s spam rate for the quarter was a relatively high 29% but 1% of those unwanted calls are fraud, giving it one of the lowest fraud rates in the world. Most fraud calls in the U.S. are blocked by the carrier at the network level, so they never reach consumers.

The most commonly reported scams targeting Americans in Q4 involved Medicare, insurance, taxes, Amazon, credit cards, relief (debt relief, tax relief, etc.) and payment platform apps such as Venmo, PayPal, Zelle and Cash App. While many of the scams remained steady throughout the quarter, Medicare and health insurance scams spiked during the health care open enrollment period, which runs from late October to early December each year.

Residents of France and Spain received the same number of unwanted calls each month: an average of 10 per person. But in Q4, France overtook Spain as the European country with the highest spam rate, hitting 47%. The most prolific phone scam in France in Q4 impersonated the French electric utility company, EDF Energy. With this scam, imposters lure victims with government-funded energy subsidies, solar panel installation and other schemes to save money on energy costs. Also popular were scams impersonating bank officials and ploys to cheat citizens out of their Compte Personnel de Formation funds, which are provided by the French government to pay for professional training.

Scam calls impersonating banks were the most-reported type of fraud in Spain during Q4; insurance scams came in a close second. Package delivery and cryptocurrency scams were also common in Spain, as they are in many other countries. Also making the list were family member scams, in which fraudsters posed as a daughter, son, grandchild or other family member in trouble and in need of an urgent money transfer.

U.K. residents received four spam calls per person each month in Q4, according to the report. The U.K.’s spam rate of 28% was about the same as the U.S., but it gets more fraud calls. Common in Q4 were HMRC tax scams and Amazon imposter scams.

Read the full report here.

KEYWORDS: fraud detection fraud prevention fraud trends scams spam

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • Cyber tech background

    Security’s Top Cybersecurity Leaders 2026

    Security magazine’s Top Cybersecurity Leaders 2026 award...
    Top Cybersecurity Leaders
  • Iintegration and use of emerging tools

    Future Proof Your Security Career with AI Skills

    AI’s evolution demands security leaders master...
    Columns
    By: Jerry J. Brennan and Joanne R. Pollock
  • The 2025 Security Benchmark Report

    The 2025 Security Benchmark Report

    The 2025 Security Benchmark Report surveys enterprise...
    The Security Benchmark Report
    By: Rachelle Blair-Frasier
Manage My Account
  • Security Newsletter
  • eMagazine Subscriptions
  • Manage My Preferences
  • Online Registration
  • Mobile App
  • Subscription Customer Service

More Videos

Popular Stories

Man on laptop

Healthcare Executives Face a New Era of Personal Risk

Man walking with briefcase

The Rising Tide of Executive Protection: Corporations Ramp Up Security in an Era of Heightened Threats

Stadium

Physical Security in Global Arenas: How AI Improves Security at Scale

Digital Information Protected Secured

Taming the Threat Beast: Building a Threat-Led Cybersecurity Program

Chatbot prompt screen

8 in 10 AI Chatbots Likely to Help Plan Attacks, Hate Crimes

SEC 2026 Benchmark Banner
SEC 2026 Benchmark Banner

Events

April 21, 2026

The Blind Spot in Enterprise Security: Managing Workforce Risk Post-Hire

Organizations continuously monitor their networks and systems for risk, yet the people with legitimate access are often the least monitored part of the model. Discover a Workforce Risk Intelligence Framework that adds a dedicated layer focused on workforce risk.

April 30, 2026

Building a Campus-Wide Culture of Security and Shared Responsibility

In today’s higher education environment, where institutions face evolving and multifaceted incidents, safety must be embedded into the fabric of campus culture. Learn strategies for generating collective buy-in from faculty, staff, students and senior leadership. 

View All Submit An Event

Products

Security Culture: A How-to Guide for Improving Security Culture and Dealing with People Risk in Your Organisation

Security Culture: A How-to Guide for Improving Security Culture and Dealing with People Risk in Your Organisation

See More Products
SEC 2026 Top Cybersecurity Leaders

Related Articles

  • black desktop landline

    Mississippi received the most spam calls per month in 2023

    See More
  • person using cell phone

    Q2 of 2023 saw a rise in spam calls featuring family impersonations

    See More
  • Stacks of papers and folders on a desk

    48% of Americans have received a fraudulent tax-related message

    See More

Related Products

See More Products
  • security culture.webp

    Security Culture: A How-to Guide for Improving Security Culture and Dealing with People Risk in Your Organisation

  • physical security.webp

    Physical Security Assessment Handbook An Insider’s Guide to Securing a Business

  • security book.jpg

    Security Investigations: A Professional’s Guide

See More Products
×

Sign-up to receive top management & result-driven techniques in the industry.

Join over 20,000+ industry leaders who receive our premium content.

SIGN UP TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Store
    • Want More
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • Newsletter
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing