Recently I had a conversation with a CSO who discussed the disconnect between a technology vendor’s (manufacturer) product roadmap and his organization’s needs. “I go to these conferences and it seems they are creating solutions without any understanding of how we are organized, our organizational measures of performance, or our challenges with risk and resilience,” he said.
Between illnesses, family tension and medical bills, hospitals are already harbors for stress, and nothing escalates a stressful situation into a dangerous one faster and more unnecessarily than poor customer service, says Jim Sawyer, Director of Security Services for Seattle Children’s Hospital.
Social media is transforming corporate security in fundamental ways. Here are five trends that chief security officers, intelligence analysts and others need to consider when building a social media strategy.
One of the most stressful actions at any company can be the dismissal of an employee. They are not easy and are uncomfortable for everyone involved. It is often emotional and distracting, even when they are well-planned and carried out following every tip in the HR handbook. The benefit of well-trained security officers who can detect and react to situations cannot be overstated.
Consolidation and technological advances are changing the face of the guarding industry. How will this affect enterprise security leaders? Learn more about changes to the security officer services industry as well as the Top Guarding Firms Listing in the December 2016 edition. Also in this issue: a new financial focus on cybersecurity, what to do in your first three months as a new CSO, the ostrich style of security management, and more.