Property managers at residential communities wear a lot of hats from filling vacancies and negotiating and enforcing leases, to maintaining the building and property, and securing the premises. To be successful, property managers need the support of their entire team – including security. A comprehensive physical security program at a residential property should extend far beyond the typical security responsibilities to also include a strong focus on customer service. Security officers should contribute to an environment that makes tenants and visitors feel safe and welcome, and encourages people to consider the community as their future home.
The 1995 bombing of the Alfred P. Murrah Federal Building in downtown Oklahoma City, OK, changed the state of Oklahoma and the country as a whole forever, but it didn’t stop businesses and families from calling it home, including GE’s new Oil & Gas Technology Center (OGTC), in Oklahoma City. Learn how the OGTC is a shining example of high-tech security with GE’s historically customer centered beliefs and strategy. Also in this issue: why smart cards are increasingly being embedded into mobile devices and wearables, what role certifications play in your career, and much more!