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Home » Events » Talk Them Down: Teaching Employees How to Respond to Workplace Violence in Healthcare

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Talk Them Down: Teaching Employees How to Respond to Workplace Violence in Healthcare

KEYWORDS: workplace / workplace culture / workplace violence / workplace violence prevention
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5/25/23 2:00 pm to 5/25/24 EDT
Contact: Amy Jackson

Earn: 0.1 IACET CEU 

As an IACET Accredited Provider, BNP Media offers IACET CEUs for its learning events that comply with the ANSI/IACET Continuing Education and Training Standard. Participants completing this course may be eligible to receive Continuing Professional Education credit or CPEs toward ASIS re-certification.
Training may qualify for related continuing education for recertification activity through NICET. Students may claim one (1) Continuing Professional Development (CPD) point per hour of instruction towards their NICET recertification requirement for any sessions that expand their knowledge of the subject matter pertaining to the certifications they hold.

When faced with potential violence in the workplace, employees need to know how to respond in the moment. While safety measures like Run, Hide, Fight, and other protection strategies can be valuable workplace violence prevention tools, individuals in an organization must be prepared to keep themselves and their peers safe through verbal de-escalation. In this webinar, Jerry Dumond — Director of Public Safety and Chief of Police Authority at Sparrow Hospital, one of the busiest level one trauma centers in Michigan — shares real-world strategies for training employees to de-escalate potential workplace violence and respond to violent situations, should they arise.

Learning Objectives:

  1. Examine workplace violence threats and their effects on a healthcare organization.
  2. Determine priorities for the security department in regard to workplace violence.
  3. Prepare all employees to act in the face of workplace violence.
  4. Discuss verbal de-escalation strategies individuals can use when interacting with threat actors.

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