Gartner’s 2021 Hybrid Work Employee Survey of more than 2,400 knowledge workers in January 2021 reveals that employers’ attempts to recreate visibility by investing in tracking systems has made employees nearly 2 times more likely to pretend to be working, exacerbating the “always on” phenomenon. Employers’ attempts to recreate serendipity by adding more meetings has led to virtual overload – employees who now spend more time in meetings are 1.24 times more likely to feel emotionally drained from their work.