Companies in every industry are investing heavily in corporate command centers – dedicated physical spaces for risk response such as NOCs, SOCs, etc. – with the hope of building a risk resilient organization, but many are falling short of expectations and not providing real value.

Building or upgrading a command center usually starts with facilities and equipment – ergonomic desks and chairs, LED displays and computers – as opposed to the content that supports the mission of command center staff.

If you walk into most command centers, the first thing you’ll see at the front of the room is a video wall outfitted with an array of monitors.