Biometric payments will be rolled out at various retail J.P. Morgan locations. The payment pilot includes palm and face identification for payment authentication in-store and works on an enrol-capture-authenticate-pay basis. 

Biometrics have been utilized by similar companies for digital payments, such as using a fingerprint or face scan to confirm a purchase on a cell phone or tablet. After a short customer enrolment process in store, the workflow is; cashier scans items or customer uses self-service terminal, user scans palm or face, user completes checkout, user gets receipt.

The first pilots will be run with brick-and-mortar stores in the U.S., and if the pilot stage is successful, a wider rollout would be planned to U.S. merchant clients in 2024.