Have you ever walked into a Vegas buffet and said to yourself, “I really want the steak, but that sushi looks delicious, and so does that chicken parmesan”? The spread and variety of dining options all look appetizing, but the choices can be overwhelming. Though your eyes grow big before any giant buffet, there’s only so much room in your stomach. Thus, you need a strategy for your feast.
Like a Vegas buffet, risk assessments require a strategy. If security leaders don’t prioritize which information to bite into, they run the risk of gorging themselves on frivolous data without any time remaining for the meat and potatoes.
Deciding to conduct a risk assessment is prudent to being a proactive security leader. Taking action is a far greater step in the right direction than doing nothing, but it’s just as important to understand that every organization is different. Threat and risk postures vastly differ between organizations and clients, and risk assessments are never a one-size-fits-all approach.
When assessing risk as a protector, investigator or security leader, there are several strategies to get right to that meat on the bone. The initial considerations for any security risk and threat vulnerability assessment should be:
- Determine priorities.
- Recognize what to avoid.
- Ask preliminary questions.
- Consider who will conduct the assessment.
Defining Risk Assessment Types
Of course, not all risk assessments are created equal. Various types of assessments can collectively work together. Be open-minded, as it’s not always an “either-or” scenario. Different reports can be leveraged together toward the single collective goal of reducing risk to the organization.
Let’s break down and define the types of risk assessments:
- Risk Assessment is often an examination of what could cause harm and is vital in the managing safety. Identify, analyze and evaluate risks first in order to determine mitigation needed. Oftentimes, a risk assessment occurs due to a known deficiency or concern.
- Vulnerability Assessment is an examination to better understand the organization’s exposures, which is just as crucial as risk. Vulnerabilities will ultimately lead to risk.
Gap Analysis is the process used to benchmark and compare against others in the industry by taking an in-depth look into a program to better understand what the program actually entails. Often, for example, organizations want to evaluate their executive protection program and find out where it stands compared to others. Does the program have structured policies, licensing, training, etc.? In many cases, gap analyses reveal a false sense of security and understanding of an organization’s security program.
When deciding which assessment might work best for an organization, security leaders should ask themselves the following questions:
- What is the organizational appetite for risk?
- What factors are driving the assessment?
- Who/what is at risk?
- What is the severity of the risk?
- Where is the organization vulnerable?
- What are the mitigation measures?
- Is there an existing program in place that is being evaluated?
- Should this be handled internally or externally — why?
Each type of assessment can provide security teams with varying tangible data to allow security leaders to strategize the best path forward.
Each assessment is used as a level set for security leaders to better understand the challenges they face within their organization. However, these assessments are also just a starting point.
Conducting Risk Assessments
After the organization recognizes the need for a risk assessment, the next decision to make is whether to handle the matter internally or hire an outside firm to perform the assessment.
Step one is to deep dive into the organization’s internal capabilities. Be empathetic to other internal departments (HR, Legal, Facilities, etc.), as they are your partners in accomplishing this mission. If security is required to tackle the assessments and mitigation strategies internally, it’s wise to focus on the basics and what is handled within the team’s depth of knowledge. Security can also partner with professional organizations such as ASIS, ATAP or SHERM to garner support and assistance. It might be wise to benchmark the program with other similarly situated companies.
Security leaders should think of themselves as general practitioners. This means we are widely knowledgeable about many aspects of security — physical security, executive protection, security technology, etc. — however, we’re not specialists. And just as we don’t want a general practitioner performing open heart surgery, certain types of risk assessment operations are no different. How do you find these security surgeons? Connect with retired police investigators or intelligence analysts on LinkedIn who might not be connected with any particular company and can provide more objective advice and direction. Then call them and gather information on their experiences, cases and accomplishments. Moreover, ask them for client referrals and speak with those folks.
Focus Time and Priorities
Once the security leader can determine what types of assessments would be valuable to the organization, it’s important to use findings to focus time and priorities. As the old military cliché says, “to defend everything is to defend nothing.” Start with the low-hanging fruit and list five vulnerabilities to address and quick proposed solutions.
For example, initial priorities may include:
- Harden entry control procedures. Hire a security consultant to develop key card access.
- Focus on licensing and training internal security. Assess which licensing is required by the state and consult with a training organization to achieve the requirement for the team.
- Determine travel security and/or executive protection needs. Develop a risk-based security matrix that adds support and measures depending on the location and nature of a trip or event.
- Evaluate and harden onsite security. Partner with local law enforcement to increase patrols around facilities.
When it comes to focusing time, it can be helpful for security leaders to classify risks into two buckets:
- Low-likelihood, high-consequence: medical incident, active shooter, natural emergencies, kidnapping, etc.
- High-likelihood, low-consequence: poor access control, broken cameras, screening procedures, etc.
From there, security leaders can determine steps they can take to quickly reduce risk and enact change for users or employees to start feeling — and being — safer.
Know What to Avoid
In the bestselling book “The Gift of Fear,” Gavin de Becker writes about the difference in lowering risk versus lowering anxiety. Sometimes, security operations are filled with perfunctory measures to ease employee or client anxieties.
To win over decision-makers and gain buy-in from the C-suite, security leaders must be convincing with recommendations, be versed in the cost of such measures, and be able to justify the value of risk assessments.
When to Reassess
The question of reassessing risk in an organization is not so much about the previous report, but evaluating what the organization has accomplished since a previous assessment and redrafting an action plan based on changing needs or events.
Some industries have regulated timeframes for reassessment reports. In some cases, there are statutory requirements for reassessment reports which are industry specific. Generally speaking, reassessments can be constant and never-ending.
Like the Vegas buffet, security leaders must assess (and reassess) their options. We must prioritize what’s on our plate, avoid the bad food, ask other patrons what food is the best, and which chefs are the most qualified. You cannot digest a substantial assessment report at once, so take it one bite at a time through the aforementioned steps, and you’ll be well on your way to dining in style while ensuring all those at the table you serve are safe and secure.
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