Since the start of the pandemic, the security industry has had to rapidly adapt to changing conditions. Companies have had to match employees to new roles and activities, and leaders are considering how to reskill and upskill their frontline staff to meet the needs of changing business models, while also hiring personnel to fill increased demand.
Security personnel are seeing their roles expand as they assist companies and communities in combating COVID-19. They are performing temperature screening, monitoring personal protective equipment (PPE) usage and physical distancing, managing building occupancy, controlling line-ups, and even assisting with contact tracing. To support new needs, and keep employees safe at the same time, security companies have instituted new training programs and methods given these changing conditions.