Research Reveals Major Insider Threat Disconnect in the Workplace

Data from the Multigenerational Workforce and Insider Threat Risk study indicates 64 percent of respondents agree careless employees or contractors are the most common cause of insider threats. This directly correlates with recent data from the Ponemon Institute showing negligent insider actions caused 64 percent of all insider threat incidents in the past 12 months.

The Ponemon data also shows the risk posed by insider threats is growing year-over-year. Since 2016, the average number of incidents involving employee or contractor negligence has increased by 26 percent and the cost to contain an incident in North America has risen to $11.01 million.

The fact that employees self-report understanding insider threats and adhering to cybersecurity policies, while insider threat-related incidents continue to rise, indicates organizations may have a false sense of security based on their expectations of employees’ understanding of insider threats. Lack of consistent understanding around the risks posed by insider threat activity can introduce accidental or negligent insider threat behavior within the workplace. And, the increased risk of insider threats is costing organizations significant money and resources as these threats can be difficult to detect, identify and prevent without the right processes and technology in place.

“While the threat of the insider continues to grow, this research proves that when it comes to cybersecurity awareness and insider threat prevention, organizations need to take a holistic approach to cybersecurity and focus on people first, then processes and technology,” said ObserveIT CEO Mike McKee. “With a new generation entering the workforce, organizations should increase security awareness training for new hires and implement processes and technology to ensure both employees and contractors with access to systems and data understand and adhere to the company cybersecurity policy to prevent insider threats.”

Key findings from the survey include:

The Risk of the Accidental Insider: Almost two-thirds (61 percent) of respondents say they know what an insider threat is. However, this points to the dangers posed by naïve employees who may not understand the hidden dangers of insider threats, or who may only define insider threats as purely malicious in intent rather than malicious and negligent behavior.
The Generational Divide: Generation X and Baby Boomers are the least risky generations within the workplace, as 90 percent of 45-54-year-olds and 55-64-year-olds report they follow their company’s cybersecurity policy.
Entrants to the Workforce Present Challenges: Generation Z poses the highest overall cybersecurity risk to organizations, as more than one third (34 percent) of 18-24-year-olds report that they don’t know nor understand what is included within their company’s cybersecurity policy. This group was also the most likely of any generation to report that they do not follow their company’s cybersecurity policy, even if they do understand it.

ON DEMAND: Business-impacting events such as severe weather, man-made disasters, and supply chain disruption are increasing in frequency and making impacts around the globe.

Employees don’t feel prepared to navigate an increasingly dangerous world, and they expect their employers to not only care about their personal safety, but to actively keep them safe.