Security Magazine logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Security Magazine logo
  • NEWS
    • Security Newswire
    • Technologies & Solutions
  • MANAGEMENT
    • Leadership Management
    • Enterprise Services
    • Security Education & Training
    • Logical Security
    • Security & Business Resilience
    • Profiles in Excellence
  • PHYSICAL
    • Access Management
    • Fire & Life Safety
    • Identity Management
    • Physical Security
    • Video Surveillance
    • Case Studies (Physical)
  • CYBER
    • Cybersecurity News
    • More
  • BLOG
  • COLUMNS
    • Cyber Tactics
    • Leadership & Management
    • Security Talk
    • Career Intelligence
    • Leader to Leader
    • Cybersecurity Education & Training
  • EXCLUSIVES
    • Annual Guarding Report
    • Most Influential People in Security
    • The Security Benchmark Report
    • The Security Leadership Issue
    • Top Guard and Security Officer Companies
    • Top Cybersecurity Leaders
    • Women in Security
  • SECTORS
    • Arenas / Stadiums / Leagues / Entertainment
    • Banking/Finance/Insurance
    • Construction, Real Estate, Property Management
    • Education: K-12
    • Education: University
    • Government: Federal, State and Local
    • Hospitality & Casinos
    • Hospitals & Medical Centers
    • Infrastructure:Electric,Gas & Water
    • Ports: Sea, Land, & Air
    • Retail/Restaurants/Convenience
    • Transportation/Logistics/Supply Chain/Distribution/ Warehousing
  • EVENTS
    • Industry Events
    • Webinars
    • Solutions by Sector
    • Security 500 Conference
  • MEDIA
    • Videos
      • Cybersecurity & Geopolitical Discussion
      • Ask Me Anything (AMA) Series
    • Podcasts
    • Polls
    • Photo Galleries
  • MORE
    • Call for Entries
    • Classifieds & Job Listings
    • Continuing Education
    • Newsletter
    • Sponsor Insights
    • Store
    • White Papers
  • EMAG
    • eMagazine
    • This Month's Content
    • Advertise
  • SIGN UP!

Secure to the Touch: Ease Access while Improving Security

By Bill McQuaid
October 1, 2007
A single sign on system has been installed at the Parkview Adventist Medical Center. The SSO allows for physicians and clinicians to sign on to the hospital’s database quickly and accurately using biometric sign-in.


Parkview Adventist Medical Center recently found itself at the intersection of two of the biggest concerns in the healthcare industry today – how to provide easy access to patient data and medical information while keeping it all secure. Any access control or security system implemented would need to accommodate heavy use by staff accessing and logging out of the data, and the system would need to comply with increased industry and government security regulations.

Parkview is a 55-bed acute care hospital in Brunswick, Maine that was founded in 1959 and has consistently been a prime provider of the area’s healthcare needs.

As the medical center continued to grow and expand, new healthcare information technologies were purchased, developed and implemented on an as-needed basis. This enabled Parkview to continue providing the same excellent level of care its patients had become accustomed to, and at the same time contributed to the creation of a complex IT environment where access requirements and systems varied from program to program.

As the staff grew to more than 350, clinicians and physicians began to express frustration about the number of passwords they needed to remember on a daily basis. The time spent logging in and out of systems could be better used to directly care for patients. The additional systems and the increased dependence on passwords created a surge in IT help desk calls. IT staff were often tasked with providing temporary passwords or granting access for those locked out.

ADDRESSING THE ISSUE

As with all hospitals, ensuring patient safety is Parkview’s number one priority. It was clear, however, that staff needed more efficient access to data, applications and information in order to continue providing timely care and service. With multiple workstations and computers-on-wheels (COW) throughout the center, the organization needed to provide its clinical staff the ability to walk up to any workstation and log into the network quickly.

At the same time, Parkview also needed to ensure that any access control system complied with HIPAA and state-mandated network security patient information regulations. The system needed to be set up in such a way that if a hurried physician forgot to log out on his/her way to the next patient, they’d automatically be logged out – thus preventing critical patient data from being compromised and preventing any problems the physician might have in trying to log back into the network from elsewhere.

Instead of looking at these issues as isolated problems, the organization used this as an opportunity to improve its systems and increase organization-wide security by combining all of its health data into one healthcare information system (HCIS).

Parkview determined that an HCIS from Meditech would best serve its needs. At the same time, research showed that a single sign-on (SSO) solution could be implemented as a part of the HCIS and combined with finger biometrics to relieve the staff’s login/logout issues and give Parkview a stronger overall security system.

The search quickly identified identity and access management company Imprivata and its OneSign platform. The system is an appliance that helps organizations strengthen network security by adding secure SSO to any application, thereby making it ideal for Parkview.

The deployment of the system was remarkably fast, as the staff at Parkview was able to implement 43 modules in just over six months and the SSO feature was up and running a couple of days later. The system was set up so that users enroll several fingerprints using a scanner, which then records the prints in a file associated with each user’s identification information. From that point, all the user needs to do is scan his/her fingerprint at any workstation or COW and the system compares it to the prints on file to complete the authentication process.

ADDITIONAL ADVANTAGES

Although Parkview initially invested in finger biometrics to solve its password problems and strengthen IT security, the technology has provided additional benefits. The uses of the system have evolved in the process. Parkview now barcodes and scans every medication that enters the hospital and puts a corresponding barcode on each patient wristband, ensuring that the correct medications are administered at the right time. The medications themselves are only accessible after a nurse has been authenticated using finger biometrics, greatly reducing medication errors and better ensuring patient safety.

As a result of this project, the need for physicians and staff to memorize multiple passwords was eliminated. By incorporating SSO and finger biometrics into the HCIS system, Parkview’s team was able to deliver full access to all hospital information with just one finger, which delighted the organization’s physicians and clinicians. The project successfully cut helpdesk costs and improved employee productivity, as clinicians now spend less time logging in and out of network applications and more time on overall patient care.

The pressure to increase productivity and protect patient data among end-users and security administrators alike is an ongoing challenge for healthcare facilities of all types and sizes. The abundance of online information available to clinicians today ultimately improves productivity and potentially provides a competitive advantage in the market. Although the race to provide fast and secure access to that information can be complex and daunting, it is a race that can be won.

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Bill McQuaid, CIO of Parkview Adventist Medical Center, began his career in IT nine years ago as a network administrator before becoming the director of IT and subsequently the chief information officer at Parkview Adventist Medical Center. He oversees a team of seven and is responsible for all of the hospital’s information technology initiatives.

In 2006, Parkview was recognized as a national award winner in healthcare service quality by Avatar International Inc. Parkview’s overall customer satisfaction score exceeded customer expectations in a survey of all emergency room patients, as well as among patients in the medical surgical, intensive care, maternity, day surgery and special procedures units. In addition, Parkview was the first hospital in Maine to deploy an SSO solution and recently received the highest rating on the Maine Health Management Coalition’s Medication Spotlight Survey due to the technology.

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • Security's Top Cybersecurity Leaders 2024

    Security's Top Cybersecurity Leaders 2024

    Security magazine's Top Cybersecurity Leaders 2024 award...
    Top Cybersecurity Leaders
    By: Security Staff
  • cyber brain

    The intersection of cybersecurity and artificial intelligence

    Artificial intelligence (AI) is a valuable cybersecurity...
    Cyber Tactics Column
    By: Pam Nigro
  • artificial intelligence AI graphic

    Assessing the pros and cons of AI for cybersecurity

    Artificial intelligence (AI) has significant implications...
    New Security Technology
    By: Charles Denyer
Subscribe For Free!
  • Security eNewsletter & Other eNews Alerts
  • eMagazine Subscriptions
  • Manage My Preferences
  • Online Registration
  • Mobile App
  • Subscription Customer Service

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the Security audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of Security or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • Crisis Response Team
    Sponsored byEverbridge

    Automate or Fall Behind – Crisis Response at the Speed of Risk

  • Perimeter security
    Sponsored byAMAROK

    Why Property Security is the New Competitive Advantage

  • Duty of Care
    Sponsored byAMAROK

    Integrating Technology and Physical Security to Advance Duty of Care

Popular Stories

Pills spilled

More than 20,000 sensitive medical records exposed

Laptop in darkness

Verizon 2025 Data Breach Investigations Report shows rise in cyberattacks

White post office truck

Department of Labor Sues USPS Over Texas Whistleblower Termination

Computer with binary code hovering nearby

Cyberattacks Targeting US Increased by 136%

Internal computer parts

Critical Software Vulnerabilities Rose 37% in 2024

2025 Security Benchmark banner

Events

September 29, 2025

Global Security Exchange (GSX)

 

November 17, 2025

SECURITY 500 Conference

This event is designed to provide security executives, government officials and leaders of industry with vital information on how to elevate their programs while allowing attendees to share their strategies and solutions with other security industry executives.

View All Submit An Event

Products

Security Culture: A How-to Guide for Improving Security Culture and Dealing with People Risk in Your Organisation

Security Culture: A How-to Guide for Improving Security Culture and Dealing with People Risk in Your Organisation

See More Products
×

Sign-up to receive top management & result-driven techniques in the industry.

Join over 20,000+ industry leaders who receive our premium content.

SIGN UP TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Store
    • Want More
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • eNewsletter
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2025. All Rights Reserved BNP Media.

Design, CMS, Hosting & Web Development :: ePublishing